FAQ

Can you recreate a cake I found online?  

If you find something you like Online feel free to share it with us. That picture will be used as inspiration to create something very similar to fit your event theme. Custom cakes are an art, and being respectful to fellow cake artists is important.

How much does a cake cost?

Prices are based on design and number of servings. Cakes start at $6.00 per serving, and are typically between $7.50-$9.00.

Is there an order minimum? 

  • Cakes – 15 servings

Is a deposit required to place an order?

A non-refundable deposit is required to place an order. Once we have spoken on the details of your order, an invoice for the full order amount will be sent to you via email.  If a deposit is not received by the date mentioned on the invoice, your order will NOT be booked with us.

What if I need to cancel my order?

In the event that you have to cancel your order, please email us asap to sugardosebyjohanna@gmail.com. 

When is the remaining balance due?

After the deposit has been paid, the balance is due at least 5 days before your order pickup/delivery date.

Do you deliver?

Yes! Delivery is available to all of Houston, and its surrounding areas.

How much is delivery?

Delivery fee is based on mileage and difficulty of transportation/setup.

Do you ship cakes, cupcakes, cookies, and/or cake pops?

Shipping is not available.

Does my cake need to be refrigerated?

If you are picking up your cake and it is still not time for your event, your cake needs to be refrigerated. Placing the cake in the refrigerator is necessary to maintain freshness. Take your cake out of the fridge 1 hour before your event. In my opinion, our cakes are best enjoyed at room temperature.

Do you provide samples?

Sample boxes are available by Pre-Order only. Each sample box has 4 flavors, and each flavor is 2 servings. Sample boxes have a cost of $25.

Do you offer consultations?

Consultation are available by appointment only. There is a non-refundable fee of $100 for 2 people, to taste up to 5 flavors, and must be paid in advance  to book your appointment.  An additional non-refundable fee of $50 is required per additional guest. No more than 4 people are allowed in a consultation. Feel free to bring any design ideas, color swatches, vision boards, or anything else you would like to incorporate.

How do I place an order?

Place your order by clicking on the Contact tab on our website, or via email at sugardosebyjohanna@gmail.com Please provide the date of your event, number of servings needed, and any design ideas you have in mind

We are so excited to hear from you!